FREQUENTLY ASKED QUESTIONS

You always have a life time access to all our online courses! You can watch them over and over again 365 days a year around the clock.

Please have a look in your spam filter in your mail. Your welcome mail and credentials might have ended up in there.

If you purchased a course or recipe, please go to the login page and type in your login details email and password that you should have received in your welcome mail. 

Go to "My courses" You should see all of your purchased courses in this section. 

If you do not see your course here, please contact us by clicking the "I need more assistance" on the button here down below.

This course is only located in our new course platform. https://courses.chefjungstedt.com/login we are current migrating over to this new platform.

If you have bought courses before, they are now and also located in the new platform. You who have bought courses before will be slowly migrated in to the new platform the coming months.

Your login will still work on the old platform until you are migrated in to the new one!

If you have bought courses before you will be migrated in to the new platform with access to the same courses you had before. You who have bought courses before will be slowly migrated in to the new platform the coming months.

Your login will still work on the old platform until you are migrated in to the new one!

You will receive info on how to migrate and login to the new platform eventually.

Yes you will, we will make sure that you will have access to the new 5 Day Bonbon Challenge course since this one will replace the old "Fundamentals course". Just be patient and you will receive info on how to login and migrate your account in to the new one.

The old fundamentals course will still be available for you who bought it, since you were promised a life time access :)

Just be patient you will get all the info on how to get in to the new platform.